Please fill out this form in detail so we can resolve your issue!

TECHNICALLY NECESSARY COOKIES
These cookies are strictly necessary for the operation of the website. They enable basic functions such as page navigation, form protection (CSRF), session management, and security. Without these cookies, the website cannot function properly.

PHPSESSID
Stores the current visitor session and enables essential functions of the Contao CMS. This cookie is automatically set when visiting the website and expires when the browser is closed.

Contao / Symfony Session Cookies
Used to ensure the technical stability and security of the website. They protect forms against misuse (CSRF), store technical settings, and manage login sessions. These cookies are strictly necessary.

Consent Cookie
Stores the visitor’s cookie preferences so that the selection is retained for future visits. Without this cookie, the website cannot manage user consent.

STATISTICS / GOOGLE ANALYTICS 4
These cookies collect anonymized data about user behavior in order to improve the website. The IP address is anonymized. Cookies are only set if you have explicitly consented to analytics.

Google Analytics 4
Enables analysis of website usage. Data collected includes page views, clicks, scrolling behavior, and technical information such as browser and device type. The IP address is anonymized. Data may be transferred to the United States (based on standard contractual clauses).

LOCAL GOOGLE FONTS
Fonts are loaded locally from the server. No cookies are set and no data is transmitted to Google.

EXTERNAL LINKS / REDIRECTS
When clicking on external links (e.g. social media or Google Maps), you leave our website. No cookies are set and no data is transmitted by our website in this context.

SERVER LOG FILES
Our hosting provider Hetzner stores technical log data such as anonymized IP addresses, browser type, operating system, and time of access. This data is used for security and error analysis and is deleted after 14 days.